E-Commerce Operations Specialist (Full-time)
E-Commerce Operations Specialist (Full-time)
Overview
We’re hiring a full-time Operations Specialist to join our small, growing team as we continue to expand our business. We're laser-focused on building our brand through product and market expansion, and you'll be a critical member of our team, with a direct impact on strategy and bottom-line results.
About Us
Makely is an e-commerce brand that sells DIY kits and craft supplies for making a variety of handmade home and wedding decor. Founded in 2013, we originally operated as “I Like That Lamp” and exclusively sold kits and supplies for making handmade lamps and lampshades. Over the years, we grew our product catalog and at the end of 2019, we officially changed our name to “Makely”. All of our products are beginner-friendly and designed to encourage beginner makers, while also supporting experienced crafters. Our products are currently sold in the US, through AMZ, Walmart, Etsy, and Shopify, and we plan to expand to additional markets over the next 2 years.
You can learn more about our brand at on our About Page.
Scope of Position
As our third employee, you will play an important role in shaping the future of our brand. Being part of a small team means that the work you do will have a BIG impact. For the past two consecutive years, we’ve grown our annual sales by over 120%, so this is a really exciting time for us, and we have ambitious goals for the future. We’re looking for an energetic individual, who shares our enthusiasm for e-Commerce, to join us in this exciting next chapter for our brand.
In this role, you’ll support day-to-day operations such as customer service, manage an array of projects designed to increase revenue and profitability, and track key performance indicators to measure success. Our primary sales channel is Amazon, so that will be the focus of your workload, but you’ll also be supporting our Walmart, Shopify, and Etsy channels.
This full-time position is 100% remote, so you’ll be able to work from your home, your favourite coffee shop, or wherever works best for you. You should be available to work from 9AM - 12PM EST, Monday to Friday, but the rest of your workday hours are flexible and can be planned around your own schedule.
Responsibilities
The Benefits of Joining Makely
Work/Life Balance
100% Location Independent
Flexible Schedule
Vacation + Sick Days
Career Advancement Opportunities
Professional Development
Application Process
We look forward to hearing from you!